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Question
2
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1
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346
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We are using AutoPass License Server 9.x and are receiving a 500 Internal Server Error when trying to navigate to the License Usage page. How can we fix this?
2
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1
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193
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I'm seeing some conflicting reports. Does AutoPass support Windows Server 2016?
2
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1
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102
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Is there a way to track rejected license requests in AutoPass? We're trying to determine who is getting rejected and how many times.
2
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1
answer
86
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It looks like when products send usage data to APLS via APIs consume, release, or cumulative consumption, the oldest data that can be reported to APLS is 72 hours. Can we change this?
2
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1
answer
36
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In Advance Reports, we need to change the value under each date column from Peak/Maximum to Average. How can we do this?
2
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1
answer
114
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We're looking into upgrading our AutoPass 8.3 to 10.9.0. Are there any special steps we need to take since our version is so old?
2
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1
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455
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We're using UFT 14.x with AutoPass License Server. How can a license consumption be controlled if a user is idle but still holds a license? In UFT 12.x, restarting the Sentinel service would suffice for this purpose. What is the duration of license being active even if machine is idle? Is there some...
2
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87
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We are unable to uninstall the AutoPass License Server software from Windows Server 2016. When trying to uninstall from either Control Panel or running C:\\Program Files\\autopass\\apls\\Change AutoPass License Server 10.7.0.exe from a command line, we receive the following errors: ![alt text][1] ![...