Hello,   We are trying to install ALM 15.5 on Windows Server 2019 and we are getting the error:  "Flexeraax2$aaa: Windows DLL failed to load" during the launching of the installer.  We have verified the Environment and the JAVA are all supported versions but we can't get past this issue.  Have we do...

A recent security update introduced a blocker in the communication for handshake between ALM/Lab Management/UFT One on some of our UFT machines. An error is displayed when attempting to perform a Check Host from Lab Management. The error below displays when I try to perform the Check Host.   He...

Hello. We have a user that is experiencing the following issues when creating a defect in ALM. When they try to add attachments to a defect that they created, the file size displays as 0kb, and file name displays as ‘?? Microsoft Word??(4).docx’. The title of the file that is showing as invalid is '...

We need alternatives to accessing ALM without using Internet explorer, what are our options?

We are trying to do some Rest API integration with ALM, we are using this URL but we are never able to get it to authenticate using the below: http://ourALMserver:8080/qcbin/authentication-point/alm-authenticate

Our ALM server is not starting properly, we are seeing this error message in the wrapper log for ALM: INFO | jvm 1 | 2020/08/26 09:37:08.362 | Failed to obtain a connection to schema 'default_lab_project_db'. com.hp.alm.platform.db.CTdDbException: Can't create a new database connection.;INFO | jvm 1...

We are getting an error when we try to restore our projects into our new ALM instance: Messages:Failed to restore project. Failed to load data from EXTENSIONS table of project What could be the cause of this error?