Do we need to do anything in ALM if our Mail SMTP Server password changes?

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  • Do we need to do anything in ALM if our Mail SMTP Server password changes?
Question ID: 107861
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What are the procedures for updating the Set Mail Protocol SMTP Server password? When the ALM password is refreshed/updated and tested, is it immediately effective at that time?

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Posted by (Questions: 188, Answers: 13)
Asked on September 13, 2017 3:04 pm
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Private answer

QC/ALM does not use a password for the Mail protocol, only the server name/URL and the port.
so, if they changed some password, and not the server name or port, you do NOT need to do anything.

As long as the TEST button (site Admin / Site Configuration / Settings / Set Mail Protocol) functions and sends test email, it shows it is working fine.

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Posted by (Questions: 3, Answers: 476)
Answered on September 13, 2017 3:18 pm