Error During Deploy Step of Configuration Wizard

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Question ID: 106420
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We are installing QC11.52 on a NEW server.
We are getting an error when we get to the end of the Configuration Wizard (deploy step):

*com.hp.alm.platform.exception.CTdException: Failed renaming temp qcbin folder to qcbin
at com.hp.qc.install.deploy.engine.DeployEngine.copyWARfromTemporaryToAppServerDeployFolder(DeployEngine.java:756)
at com.hp.qc.install.deploy.engine.DeployEngine.deploy(DeployEngine.java:376)
at com.hp.qc.install.deploy.engine.DeployEngine.perform(DeployEngine.java:915)
at com.hp.qc.install.setup.QcConfigWorkerTask$6.run(QcConfigWorkerTask.java:213)
at com.hp.qc.install.setup.AbstractWorkerTask$ActualTask.(AbstractWorkerTask.java:138)
at com.hp.qc.install.setup.AbstractWorkerTask$2.construct(AbstractWorkerTask.java:76)
at com.hp.qc.install.setup.SwingWorker$2.run(SwingWorker.java:114)
at java.lang.Thread.run(Thread.java:662)*

Our Systems people asked us to put "everything" under the "Home2" folder on drive D:, could this have anything to do with it?

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Posted by (Questions: 191, Answers: 14)
Asked on October 2, 2015 2:45 pm
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Answers (1)
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It is likely your choice of folders and how you are redirecting ''everything'' to ''D:Home2''.
When you install QC, it has 2 major steps: 1) Load the Platform (files and ''base'' application files, 2) Configure the installation with the Configuration Wizard.

The first step of installation just copies generic QC11.52 files to the C: application install folder:

*Default = ''C:Program FilesHPHP Application Lifecycle Management 11.52''*

Sometimes people choose to redirect this install to :

*''D:Program FilesHPHP Application Lifecycle Management 11.52''*

The Configuration Wizard then allows you to set the Deploy and Repository path or take defaults, then based on various answers/settings, it repackages the ''application'' with your local settings and ''deploys'' it to the Deployment folder.

Normally we just take all defaults:

*Default Deploy folder = 'C:ProgramDataHPALMwebappsqcbin'
Repository: 'C:ProgramDataHPALMrepositoryqc'*

To avoid utter confusion and issues like you are having, we recommend simple changes like changing c: to d: for Deploy or Repository folder.

Example

*Install: ''D:Program FilesHPHP Application Lifecycle Management 11.52''*

*Deploy: 'D:ProgramDataHPALMwebappsqcbin'*

*Repository: 'D:ProgramDataHPALMrepositoryqc'*

In your case, you could add another ''layer'' to the path (but it might make your paths a little confusing) for example:

*Install: ''D:Home2Program FilesHPHP Application Lifecycle Management 11.52''*

*Deploy: 'D:Home2ProgramDataHPALMwebappsqcbin'*

*Repository: 'D:Home2ProgramDataHPALMrepositoryqc'*

This will make things much easier to find if a support ticket is needed later.

Make sure your user that is using the service is the same as the user currently logged in (windows acct) and that they have R/W rights over C: and D: (and below), and that there is ample disk space on D: (in our example).

Paul

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Posted by (Questions: 4, Answers: 496)
Answered on October 2, 2015 2:56 pm
EyeOnTesting