What I know about this issue is that it is a recognized issue from HP R&D and the following exists regarding this from HP:
''Our product team will make every attempt to include this request in a patch or a future release of the product. While we are currently planning to make the requested change to the product we do not have an estimated time for release. Please understand that software development is a very dynamic activity and product features often change throughout the development lifecycle. When the status of this request changes, you will be notified.
For details regarding the solution please visit our support website.* The latest information on this issue is posted at: https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/LID/QCCR1J81241
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It is a known issue that has arisen since the installation of patch 6 only. It is verified not to exists in prior patches, so the recommendation at this point would be to uninstall this patch and go batch to a previous patch (patch 5 or lower) to not have the error occur.