Error when Generating MSI in ALM?

Question ID: 107865

We are getting an error when trying to generate an MSI using the ALM MSI Generator obtained from the Help Support website for ALM. We are using ALM 11.52 and trying to generate the MSI but it stops in mid generation and displays an error that it can’t download the file as it is missing the digital signature.

How can we get past this/


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Posted by (Questions: 328, Answers: 20)
Asked on September 21, 2017 2:10 pm
Answers (1)
Private answer

Hi Homer,
This is a known issue in ALM 11.52 patch 9. You can either patch to a more recent patch version and the files will be replaced or you can follow knowledge doc instructions in document KM02497467 which is available on the HPE/Microfusion support site if you have access or get it through your support provider and it has the directions and 3 files that need to be replaced in order to make the MSI generator work for patch 9.

Hope this helps,

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Posted by (Questions: 0, Answers: 722)
Answered on September 21, 2017 2:14 pm
Thanks we will get the document as patching isn't possible at this time.
( at September 21, 2017 2:16 pm)