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Hi, Any ideas where we can go with this . The user had no issue using the client on their previous Windows7, with IE11, and Outlook 2010 version. This is an entirely new system that had never had ALM or any add-in installed on the system and the only person in the department that is on Outlook 2013 if this helps? We see 2013 is supported for the patch level we are own (patch 18) but unsure why it isn’t working. Tried everything we know by using uninstaller, "urn as admin" mode, and adjusting UAC and permissions but are out of ideas. Thanks for any suggestions,
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Excel add-in incompatibility in ALM 11?
Question ID:
107957
Answers (1)