Failed to Post TSTest error in test lab for ALM

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  • Failed to Post TSTest error in test lab for ALM
Question ID: 105438
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Having an issue when adding a test to the test set (execution grid) in test lab. Get an error popup when trying the select test (clicking on move arrow) and message says Failed to Post TSTest.

A different user does not have this issue, as we validated on her machine.

Is this an issue with my user account or my machine possibly?

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Posted by (Questions: 104, Answers: 0)
Asked on June 13, 2014 4:05 pm
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Answers (2)
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Private answer

Hello,

Likely the issue is with your machine, specifically the QC/ALM client install. My suggestion would be to grab the ALM client uninstaller and run (typically Full Cleanup is the best choice) it to remove your client install.

Run with Full Cleanup option checked, and after it finishes, open your 32 bit IE again (often right click ''run as admin'' is best choice), connect to your QC/ALM url and re-download and install the client files.

Do take notice of what the uninstaller tool lists upon opening for installed items. I say this as Connectivity add-in and some other add-in items will be listed and thus removed when you do the Full Cleanup.

You will want to re-install each of those after you get your client re-installed.

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Posted by (Questions: 1, Answers: 116)
Answered on June 13, 2014 4:07 pm
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Hello,
I had the same problem and was able to solve it by changing the permissions.
I noticed that the user who had the error message was a member of 3 permission groups, with inconsistent rights (Project manager, TDAdmin and a user created group).
I kept only the TDAdmin membership, and that solved the problem.
Try it !

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Posted by (Questions: 0, Answers: 2)
Answered on July 3, 2014 9:13 pm
Thank you for the reply mapi. It is best practice to have users in just one user group only. Having users in more than one group often leads to a number of issues, errors and oddities. And as you have pointed out, here is another possible error to be seen. Appreciate you sharing your findings.
( at July 7, 2014 1:13 pm)