General Error when attempting to save test to ALM/QC from QTP

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  • General Error when attempting to save test to ALM/QC from QTP
Question ID: 104683

I get the error message "General Error while saving the test" sporadically. Has anybody seen this before? Is it a ALM/QC or QTP problem.

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Posted by (Questions: 28, Answers: 0)
Asked on November 7, 2012 11:38 am
Answers (1)
Private answer

This is a problem is fixed by a HP released hotfix/patch QTP_00925. This hotfix may also improve QuickTest performance while saving tests to QC or ALM.

Additionally, this hotfix disables the option to ensure that QuickTest uses the latest version of a checked in function library, which is an option provided in the QTP_00767 hotfix. To enable this option, modify the ForceDownloadFLs registry key, as described below in the installation instructionSee your HP support site for this patch.

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Posted by (Questions: 2, Answers: 98)
Answered on November 7, 2012 11:45 am
That fix the issue. Thank you.
( at November 7, 2012 11:46 am)
My Error is happens when saving components in QTP and is like following: ''General error while saving the business component'' Are they the same issue? If yes,I've already install the patch QTP_00925. But it doesn't work. And I cannot find the QTP_00767. Could you please help to advice me the link to get that hotfix. And also where is the installation instruction you mentioned in your comments?
( at December 4, 2015 5:43 am)