Help with QC training PC setup, RDP issue.

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  • Help with QC training PC setup, RDP issue.
Question ID: 104968

We have setup a training server running on a robust laptop for portability.

Cannot connect to training machine using RDP using wireless network.

Issue is that when connecting to the server PC with Remote Desktop (RDP)we get a login screen but the remote desktop window just goes to a blank black screen.

Windows 7 x64
VM Workstation 9
Wireless Network
Latest Patches
ALM v11 Patch 13

Any and all help would be appreciated.

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Posted by (Questions: 5, Answers: 1)
Asked on April 17, 2013 4:00 pm
Answers (1)
Private answer

Check here:

1) Go to Start and click on Control Panel.

2) View network status and tasks in Control Panel window.

3) Network and Sharing Center window will appear

4) Click Manage wireless networks on left panel

5) Find your wireless network item in the list and right click to view the properties.

6) Examine the Network Availability property.

7) If the Network Availability property is ''only me'', then delete the wireless network from the list and recreate manually.
Be sure to set the newtwork availabilty property to ''all users''.

8) Try RDP connection again.

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Posted by (Questions: 0, Answers: 613)
Answered on April 17, 2013 4:32 pm
Thank you so much! that fixed the issue.
( at April 17, 2013 4:36 pm)