Hi, I am unable to access ALM – QC version 11 from IE 10 in Windows 8. I am receiving this error message – ‘Main Application process failed to Start. Contact your system administrator’. Could anyone suggest any solution ?

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  • Hi, I am unable to access ALM - QC version 11 from IE 10 in Windows 8. I am receiving this error message - 'Main Application process failed to Start. Contact your system administrator'. Could anyone suggest any solution ?
Question ID: 105032
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Hi, I am unable to access ALM – QC version 11 from IE 10 in Windows 8. I am receiving this error message – ‘Main Application process failed to Start. Contact your system administrator’. Could anyone suggest any solution ?

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Posted by (Questions: 1, Answers: 1)
Asked on June 11, 2013 5:36 am
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Answers (4)
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From the ''add-in'' link on the ALM start page, download and install the ''HP ALM Explorer''. or downgrade to IE9.

ALM 11.xx doesn't support IE10

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Posted by (Questions: 12, Answers: 363)
Answered on June 11, 2013 11:52 am
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Also, no version of ALM yet supports Windows 8.

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Posted by (Questions: 1, Answers: 101)
Answered on June 15, 2013 12:47 am
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Try to enable IE10's Compatibility View for Intranet (sites on your same subnet), it will work basically the same as IE9 load for windows 7.

See:
http://eyeontesting.com/questions/3380/im-just-dying-to-use-windows-8-will-it-work-with-a.html

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Posted by (Questions: 3, Answers: 476)
Answered on June 17, 2013 2:16 pm
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Hi All,

I am able to access ALM in Windows 8 with IE 10 . All you have to do is goto to settings > F12 developer tools > Cache . Then delete cache and if needed disable cache for the first time you login. It works for me :)

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Answered on June 15, 2013 6:14 am