“HKCR Reg function is not found” error when trying to connect UFT to ALM

Question ID: 109513

Trying to setup UFT integration with ALM, but running into this error (see screenshot):

“Failed to update components from server

HKCR Reg function is not found”

We can run UFT as administrator, but it’s our understanding you should only have to do this once.  Any help?


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Posted by (Questions: 346, Answers: 13)
Asked on April 30, 2020 10:41 am
Private answer

Make sure your ALM URL is added to your trusted or intranet (or similar GPO) Internet Security policy in IE.  This is most likely preventing the components to download and register as they aren't trusted (like when you register client components via your browser).

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Posted by (Questions: 0, Answers: 694)
Answered on April 30, 2020 10:44 am
Thanks! We had our security team re-add the security policy for our ALM URL and it works!
( at April 30, 2020 10:45 am)