I have found and applied some code but it seems to be a bit finicky.
I want to do the following:
I have given it this code in the workflow under Bug_FieldCanChange:
If Bug_Fields("Issue Type").value="Change Request" then
BG_USER_18 = ‘Reason’ field
My main issue is that if I go from another selection in Issue Type, to "Change Request" the field does not become required instantly. You have to do something else within that defect to activate the code to work. (change any other field to something else) Which means I can now hit OK and save the defect with Change Request, and that field will not be mandatory. (no popup requiring you to input something)
Is there a way to make the change instant? Or to make this process work more efficient?
I hope I explained this well.
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