I am unable to reset my password to ALM.

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  • I am unable to reset my password to ALM.
Question ID: 106153
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I am unable to reset the password in ALM. When I click on the forgot password link on the main login page, it sends me an email with a link to reset my password. When I click on this link, I get the following error.
This page can’t be displayed

* Make sure the web address http://:8080 is correct.
* Look for the page with your search engine.
* Refresh the page in a few minutes.

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Posted by (Questions: 217, Answers: 21)
Asked on July 2, 2015 4:18 pm
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Answers (1)
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Private answer

Hi! This issue is due to the fact that ALM is using a default url that isn't exactly the one that works for your machine. You will need to add the parameter PASSWORD_RESET_SERVER and set the Server and Port values to match the ones that are in the url when accessing your ALM.

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Posted by (Questions: 2, Answers: 278)
Answered on July 2, 2015 4:20 pm