we are using Orasi JIRA Bridge and have found that when we synchronize the Description field in ALM with the Description field in JIRA that the rich text is not maintained. Ideally to ensure that the rich text in ALM with bullets and numbering is still readable in JIRA, the functionality would be disabled.
I wanted to know if anyone has encountered this problem and if so, what was your solution? Did you live with the problem, disable/remove rich text or perhaps sync uni-directionally to another field?
Many thanks for your collective feedback.
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