LDAP error when trying to sign into ALM
| ♥ 0 |
Getting a failure to login to ALM server for all users today. Looking at the logs I see the error is CtdException: Invalid context key in regards to our LDAP server. I can ping the LDAP server so unsure of the issue.
Marked as spam
|
Posted by |
Private answer
Hello, HP has a few articles on this issue. KM00368094 and KM899329 are 2 such articles with the same recommend fix of flushing out the DNS cache on the QC/ALM server. To flush the DNS cache on QC server (please consult System administrator): If QC server is on Windows, use the ''ipconfig /flushdns'' command and then perform a system restart. If QC server is on Linux, restart the nscd daemon- type ''/etc/rc.d/init.d/nscd restart'' or ''/etc/init.d/nscd restart''. An also temporary workaround suggested is a switch from LDAP to QC authentication based on if your LDAP server is having an issue. Check out this other Eye on Testing article for some info on that: http://eyeontesting.com/questions/5607/getting-an-invalid-context-key-on-ldap-login-for-a.html Marked as spam
 Posted by mrwhite (Questions: 1, Answers: 116) Answered on July 29, 2015 2:46 pm
|