No Snapshots Available

Question ID: 107718
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We are currently using LoadRunner 12.53 patch 4 with Windows 2012 Server R2. The scripting protocol is RDP.
We need to generate snapshots in order to manually add an image synchronization. We have verified that "Generate snapshot on error" is enabled in the Runtime Settings. However there are no snapshots generated during recording or replay. Any input would be great

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Posted by (Questions: 103, Answers: 6)
Asked on July 18, 2017 1:56 pm
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Please check the Color Resolution of your VuGen machine. RDP does not support 32-bit color depth as stated by HPE in the following link:

http://lrhelp.saas.hpe.com/en/12.53/help/WebHelp/Content/VuGen/142800_tl_RDP.htm

In addition, the following link reviews ''How to work with Snapshots'' is a very helpful reference:

http://lrhelp.saas.hpe.com/en/12.53/help/WebHelp/Content/VuGen/c_RDP_snapshots.htm

Hope this helps.

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Answered on July 18, 2017 2:00 pm