No valid QTP License??

Question ID: 105030

On my Windows Server 2008, I downloaded and installed QTP from the HP site and tried to connect it to my license server. I have 5 licenses and only 2 are in use, yet I can not connect and get a license for this QTP install. The error I’m getting is:

"The license server does not have a valid QuickTest Professional license".

What gives??

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Posted by (Questions: 384, Answers: 61)
Asked on June 6, 2013 6:42 pm
Answers (2)
Private answer

There's a couple of things that could cause this.

QTP 11 does not support usage of seat licenses under Windows Server 2003 and
Windows Server 2008. Make sure you have Concurrent License checked and set up properly. You can check/change this by going to Start>All Programs>HP QuickTest Professional>Tools>Additional Installation Requirements and re-run the License Installation Wizard.

Somtimes people accidentally install QTP Essentials instead of the full QTP package. This causes problems too. You can convert a QTP Essentials install to a FULL QTP install by launching the registry editor and changing the following key:
HKEY_LOCAL_MACHINESOFTWAREMercury Interactive/Quicktestprofessional/Currentversion/

Change to

HKEY_LOCAL_MACHINESOFTWAREMercury Interactive/Quicktestprofessional/Currentversion_BKP

Also, look for keys ''QTPEssentialsPatchInstalled'' and ''QTPEssentials''. If they exist remove them from registry and reboot then launch QTP again.

I have encountered this situation where the registry key did not exist. In this case, a full/clean uninstall of QTP Essentials and a re-install of the full QTP version is required.

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Posted by (Questions: 16, Answers: 806)
Answered on June 6, 2013 6:42 pm
Yup, we somehow installed Essentials. That registry thing fixed it.
( at June 6, 2013 6:44 pm)
Private answer

Michaeldx is correct but I would add if you are working with 64 bit machine the registry is different

64 Bit systems

Change from
HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432/Mercury Interactive/Quicktest Professional/Currentversion

HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432/Mercury Interactive/Quicktest Professional/Currentversion_BKP


32 Bit systems


HKEY_LOCAL_MACHINESOFTWAREMercury Interactive/Quicktest Professional/Currentversion

HKEY_LOCAL_MACHINESOFTWAREMercury Interactive/Quicktest Professional/Currentversion_BKP

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Posted by (Questions: 2, Answers: 98)
Answered on July 5, 2013 8:34 pm