Not able to add users via LDAP enabled in Mobile Center

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  • Not able to add users via LDAP enabled in Mobile Center
Question ID: 107900
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I have done all required settings for LDAP configuration. I am not able to add any regular users. Using user_management batch, we are able to add ADMIN user but not a regular user. Due to this, we are not able to share HPMC application access to all users.

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Posted by (Questions: 199, Answers: 1)
Asked on October 18, 2017 10:10 pm
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GoDawgs,

Please see the following pictures and the explanation below them
![alt text][1]
![alt text][2]
Since, HPMC accepts only email login, below change was required to be done for Search filter.

* The User Search Filter setting (Administration > Settings > LDAP Integration) indicates the form of the LDAP query used to find a user during login. It must include the pattern {0}, which is replaced with the user name when a user logs into the Cloud Service Management Console. If you specify CN={0}, it uses the CN to log in. If you specify mail = {0}, it uses the email.

[1]: /storage/temp/698-hpmc-documentation-for-ldap.png
[2]: /storage/temp/697-rameshs-solution.png

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Answered on October 18, 2017 10:20 pm