Not able to complete QC12.60 installation – getting database error

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  • Not able to complete QC12.60 installation - getting database error
Question ID: 108777
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We are performing a NEW installation of QC12.6 and are getting this error (below), any ideas?

java.sql.SQLException: [Mercury][SQLServer JDBC Driver][SQLServer]Directory lookup for the file "E:\\Data\\qcsiteadm1260_db.mdf" failed with the operating system error 2(The system cannot find the file specified.).
at com.mercury.jdbc.sqlserverbase.ddcw.b(Unknown Source)
at com.mercury.jdbc.sqlserverbase.ddcw.a(Unknown Source)
at com.mercury.jdbc.sqlserverbase.ddcv.b(Unknown Source)
at com.mercury.jdbc.sqlserverbase.ddcv.a(Unknown Source)
at com.mercury.jdbc.sqlserver.tds.ddr.v(Unknown Source)
at com.mercury.jdbc.sqlserver.tds.ddr.a(Unknown Source)
at com.mercury.jdbc.sqlserver.tds.ddr.a(Unknown Source)
at com.mercury.jdbc.sqlserver.dda3.m(Unknown Source)
at com.mercury.jdbc.sqlserverbase.dde7.e(Unknown Source)
at com.mercury.jdbc.sqlserverbase.dde7.a(Unknown Source)
at com.mercury.jdbc.sqlserverbase.dde7.w(Unknown Source)
at com.mercury.jdbc.sqlserverbase.dde7.s(Unknown Source)
at com.mercury.jdbc.sqlserverbase.dde7.execute(Unknown Source)
at com.hp.alm.platform.db.convertor.CMSSQLDBCreator$1.execute(CMSSQLDBCreator.java:243)
wrapped in com.hp.alm.platform.db.CTdDbException:
at com.hp.alm.platform.db.convertor.CMSSQLDBCreator$1.execute(CMSSQLDBCreator.java:245)
at com.mercury.optane.core.RetriableOperationExecutor.execute(RetriableOperationExecutor.java:47)
wrapped in com.hp.alm.platform.exception.CTdException:
at com.mercury.optane.core.RetriableOperationExecutor.execute(RetriableOperationExecutor.java:63)
at com.mercury.optane.core.DbRetriableOperationExecutor.execute(DbRetriableOperationExecutor.java:21)
wrapped in com.hp.alm.platform.db.CTdDbException:
at com.mercury.optane.core.DbRetriableOperationExecutor.execute(DbRetriableOperationExecutor.java:23)
at com.hp.alm.platform.db.convertor.CMSSQLDBCreator.createDB(CMSSQLDBCreator.java:231)
wrapped in com.hp.alm.platform.exception.CTdException: CMSSQLCreator : Unable to create database qcsitead

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Posted by (Questions: 98, Answers: 7)
Asked on December 18, 2018 7:59 pm
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Answers (1)
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Private answer

From that log entry,

This file:
E:Dataqcsiteadm1260_db.mdf

Is related to SQL-Server and should be on the SQL-Server filestore.
Talk to the DBA about the underlying LDF and MDF that relate to the SQL-Server database ''qcsiteadm1260_db''.

they may have been moved disk space limited, or something.

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Posted by (Questions: 3, Answers: 485)
Answered on December 18, 2018 8:36 pm
That was it the underlying SQL-server file could not be written
( at December 18, 2018 8:37 pm)