Hello,   we are seeing an issue about the pdm.dll file needing to be updated.  How do we find and update this file as it is discovered during installation and flagged? Thanks, HomerJ

I was trying to create a test plan using Sprinter version 14.52 with screen capture, defects, and connected to ALM, the application gets hung after stopping the steps creation. Are there any known issues on this?

Hello. We recently upgraded our ALM from v12.55 to v12.60, and Sprinter from v14.01 to v14.51, and the test steps are no longer capturing steps automatically when using the Step Capture feature. It isn't populating the test steps with the actions performed by the user.

Hello. We are receiving the following error when we try to change the status of a test. We are currently using ALM v12.53 with Sprinter v14.50. Can you advise on what could be causing this issue to occur? ![alt text][1] [1]: /storage/temp/924-sprinter-error-has-occurred.png

I have a user reporting that when they are logging into ALM, they experience a "Failed to initialize. Please contact system administrator for help. Description: Failed initializing plugin 'Sprinter'. Could not load file or assembly 'HP.Sprinter.lSprinter.lProxy. Version=12.53.0.0, Culture=neutra...

Hello. I have a user that is receiving an error message indicating that Sprinter is not installed on their machine. I have verified that it is installed on their machine, and it can also connect to ALM. I am currently using ALM v12.21 Patch 2 with Sprinter v14.03. Can you assist me with this issue? ...

Does Sprinter 14.01 need to match the UFT version or the ALM version? And do you know the correct order to install Sprinter and UFT on a virtual machine if needed?