Votes
Answers
Views
Question
0
votes
1
answer
111
views
asked 8 years ago by pumpkin
updated 8 years ago by bubblehead712
I am trying to figure out how to restrict AutoPass license and the documentation does not say where to get the client id. Does anybody know where this can be found?
1
vote
1
answer
142
views
asked 8 years ago by davidtinku
updated 8 years ago by Captain Mercury
Instance Management Error. Error while checking for instances An error occured while trying to manage the selected instance![alt text][1] [1]: /storage/temp/505-serverfailed.png How to solve the issue ?How to clean uninstall auto pass server license ? @Rich Text
5
votes
1
answer
912
views
I forgot my admin password, so I need to be able to reset my AutoPass settings back to default. The problem is, I have to jump through an inordinate amount of hoops in order to uninstall/reinstall software applications (along with reboots) on our server machine. Any ideas?
2
votes
1
answer
174
views
I'm having issues getting a remote commuter license from our Autopass server. I am aware of the issue currently affecting Windows computers where the license server is unreachable so I'm trying to check out a remote commuter license. When i try to check out a file using our license I get the error m...
2
votes
1
answer
79
views
Since we are running some tests on Win10 I need to update the license server to latest version in order to fix the problem with Windows KB3163018 update (so far we had to uninstall the update but we won't be able to do that for much longer). I downloaded the installer (HPEAutoPassLicenseServer9.2.1)...
0
votes
1
answer
40
views
Somehow I've lost the original license key .dat files and wanted to back them up in case I need to do a clean install later on or just have them in case of a disaster. How can I get this from Autopass?
2
votes
1
answer
315
views
I can't seem to get my mail configuration for AutoPass License Server to work correctly. We are using a locally installed SMTP utility on port 3225. I can telnet and connect to this port and send sample email with no problem, however from APLS it will not send mail.
1
vote
1
answer
367
views
asked 8 years ago by kaptainkayoss
updated 8 years ago by rich-text
I've somehow forgotten my admin password for Autopass and I can't login. I've clicked the Reset password button and get a message that it's been sent. I never receive the reset email and can't log in.
0
votes
1
answer
486
views
While trying to install the 64bits version of Autopass License server software on same machine, an error is displayed: Instance Management Error. Error while checking for instances An error occured while trying to manage the selected instance I was able to install UFT okay on this same machine, so I...