Votes
Answers
Views
Question
0
votes
1
answer
237
views
asked 8 years ago by kaptainkayoss
updated 8 years ago by rich-text
I'm trying to update my Autopass license server to 9.2.1 from a previous version. When the installer launches, I get the following error message: "Error while checking for instance An error occured while trying to manage the selected instance."
0
votes
1
answer
73
views
asked 8 years ago by kaptainkayoss
updated 8 years ago by rich-text
I was trying to set up my Autopass license server, and got my user email address and password entered. When I tried to test the email, it failed. I checked the log and found this error: ***[com.hp.autopassj.ls.action.config.LicenseServerMailer : LicenseServerMailer.sendEmail] :: javax.mail.Authentic...
2
votes
1
answer
59
views
Windows 10 client used to be able to connect to our AutoPass license server to obtain a license, but it no longer can. The AutoPass license service is verified as still running, and other machines can still connect.
2
votes
1
answer
31
views
In AutoPass Mail Configuration, when I try to enter my mail User Name (brock.landers), it complains that the field can only contain alphanumeric characters. It's our policy to have the dot in our mail user name name (first.last)...no way around this. Help!
3
votes
1
answer
255
views
When I installed AutoPass, under configuration, then Main Configuration, when I test my mail, it failed.
3
votes
1
answer
343
views
We are using the default AutoPass TCP port 5814 in our environment, but one of our clients is still having trouble connecting. How can I make certain that TCP port 5814 is totally open/unfiltered between the affected client machine and my license server?
2
votes
1
answer
38
views
Windows 7 client used to be able to connect to our AutoPass license server to obtain a license, but it no longer can. The AutoPass license service is verified as still running, and other machines can still connect.
2
votes
1
answer
52
views
We have installed the Autopass License server and want to stop using Sentinel License server. What is the procedure to ensure all the concurrent licenses have been migrated to Autopass license server? Also, how do we stop the usage of Sentinel license Server? Do we uninstall the sentinel server? Ple...
2
votes
1
answer
72
views
Need to know if it is possible to move UFT 12.5x concurrent licenses to AWS cloud. This is a general question as we wanted to know the process of moving the current autopass licenses to AWS cloud and if there is an additional cost involved if this is possible.