We are working with emailed test cases and have an issue. Looking at the received email, you can click on an imbedded link which should launch IE and take you back to the test in ALM/QC. For some reason when we click that link it always tries to open FireFox, even when IE is the default browser. We ...

Our users are experiencing problems whenever manually sending defect emails. The problem is that when the users type in the email address they are selecting an incorrect email address that another user has put into the system. Is there a way to get rid of this email auto complete form data in QC so ...

Does anyone have a SQL to list requirements including the Parent/Child relationships? Thanks in Advance. DW

I know that the Project and Domain information is stored in a seperate database than the projects. Is there a way in SQL Server to get a list of the users with their assigned groups across all the projects?

I cannot recall the passphrase used on the 11.0 server. Is there a way to find the Passphrase we used during the install?

We need to delete the "Blocked" Test Set Test status from being used in v11 but the list is locked. Is this possible? Any ideas? I saw the other similar posting for Defect status is there a similar article?

We need to delete the "Reopen" defect status in v11 but the list is locked. Is this possible? Any ideas?

Quality Center calculate the Actual Fix Time in days. Is there a method to calulate the defect age in minutes, hours, etc.?

We are getting ready for a scheduled network outage. Our organization does not have an exchange group defined for Quality Center users. I know how to email all the connected users, that is not what I am looking for. We need a method to email all Quality Center users across all projects to inform the...