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Ok so we deleted a Test Lab folder - i know its gone, we did a SQL backup and now have it back, but the attachments were wiped out - How can I get these back?
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Hi there. I was reviewing an online video for ALM 11. It displayed some excellent items for Project Planning and tracking for milestones and objectives for each. I dont see these available with my version of QC 11 (I have Enterprise Edition). Can you please let me know if there is something addition...
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asked 12 years ago by jdub
updated 8 years ago by Captain Mercury
Hello. Having an issue viewing attachments in ALM in the defects module. We are getting an error message on more than one client machine. Error message is "External component has thrown an exception" I tried to see about an attachment to the test module and similar result, same message.
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Hi, I have a user that is receiving the above error "Failed to Get TSTest Value" error upon trying to enter the Test Lab and set a filter. The user is also seeing the tabs on the right side disappear when the user accesses the Test Lab. Do you have an ideas or suggestions regarding what coul...
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Hi, We have several consultants that would like to utilize their Apple products (MacBooks, MacBook Pros, and Mac Pros) with HP products such as ALM, QTP, and Sprinter. The documentation state that only Windows operating systems are supported. Is there a work around or expected support upcoming for u...
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Hello, I have been receiving the following error when attempting to create either a defect or requirement project entity within ALM 11 with patch 9 installed: "Attempted to read or write protected memory. This is often an indication that other memory is corrupt." I have tried several solutio...
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The HP ALM Synchronizer install guide says that it isn't compatible with windows 64 bit systems. We really would like to take advantage of the newer server OS's can this be done? We are considering Windows 2008 64-bit server. If in the future, we have many projects synchronizing, we may need to up t...
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Hi, I am receiving the following error when trying to copy and paste a very large file from one location to the next" "Fuse Size Exceeded". What could cause this issue? Thanks for the help.
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Hi, I am experiencing issues when trying to either delete or create projects within our instance of ALM 11 with the most recent patch installed (patch 10 at the moment) as we thought this might repair the issue. The issue was not resolved by installing this patch. Does anyone have any suggestions on...