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Question
0
votes
1
answer
963
views
asked 7 years ago by
updated 7 years ago by
I have a user reporting that when they are logging into ALM, they experience a "Failed to initialize. Please contact system administrator for help. Description: Failed initializing plugin 'Sprinter'. Could not load file or assembly 'HP.Sprinter.lSprinter.lProxy. Version=12.53.0.0, Culture=neutra...
1
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1
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120
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asked 7 years ago by
updated 7 years ago by
This is a weird one. I'm trying to install a UFT concurrent license in AutoPass, but it keeps disappearing. Any ideas?
1
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1
answer
47
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asked 7 years ago by
updated 7 years ago by
We upgraded from AutoPass 9.3.4 to AutoPass 10.3.0. Nothing else has changed, but we're receiving "License server is unavailable" on all of our UFT clients. I have confirmed TCP port 5814 is open/listening. Any ideas?
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43
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asked 7 years ago by
updated 7 years ago by
When I open the ALM explorer on a workstation with a dual monitor setup it opens half on one screen and half on another. Is there anyway to fix this?
2
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2
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1283
views
asked 7 years ago by
updated 7 years ago by
With UFT 14.02 installed on one of our VMWare VMs we get "License server is not available" when attempting to connect to the license server in the Wizard. When starting UFT the following is displayed: "Unable to connect to a license server: Either the license server host is not found on ...
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1
answer
123
views
asked 7 years ago by
updated 7 years ago by
I have installed ALM Explorer on windows 10. It installed fine, but when I open it, I get an icon in my tray but when I click on that icon it doesn't open a window. Any clue what's going on? Thanks!
2
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1
answer
125
views
asked 7 years ago by
updated 7 years ago by
I need to be able to change the license feature used within my automation script so that I make sure I'm using my full UFT (GUI + API) license instead of our FT (GUI Only) licenses. Any way to do this.
2
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1
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132
views
asked 7 years ago by
updated 7 years ago by
I've been instructed to perform a clean uninstall of our Micro Focus software. There are some registry keys that need to be removed, but I keep receiving the following error: > Error while deleting key Could you help me with this?
2
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1
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23
views
asked 7 years ago by
updated 7 years ago by
We accidentally archived some of our active licenses and need to restore them. How do we do this?
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