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Hello...we have users who are getting an error Main Application Process Failed to Start, contact you system administrator. We pushed an msi file yesterday with the clean utility. She was able to access yesterday and cannot after the push.
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asked 8 years ago by godawgs
updated 8 years ago by David Hall
When Chinese characters are entered into requirements in the requirements tab, they change to ???. As a workaround, we can attach screenshots, but since we're currently working on a Chinese release this has become rather frustrating. Is there anything like a Chinese language pack that can be install...
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We have a project team that would like a report that lists the Requirement ID, Name, Attachment Name, and Attachment Modified date. It does not appear the Attachment Modified date is in the ALM database for any Project Report or EXCEL report. Is it? Or does ALM get the actual file modified date from...
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So unless I'm not understanding the "LOCK_TIMEOUT" feature, this is not working. I know the default is 10 hours, but I moved from 10 to 2 hours month ago. We are hitting our full license limit (27) at least 3 times in a week. I wanted to move from 10 hours to 2 for any inactivity on QC so it...
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could you please help me to be added drop down values for the field "Detected on environment" in defect module. We are using ALM 12.53 and in project entities this field is showing as text field but in defect module GUI , it is showing as look up list. could you please help us on this how to...
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I am considering creating a DEV environment of our Production HP Quality Center DB. We currently have # Full Licenses, # Additional Defects Licenses, and # Additional Requirements licenses. Can these # licenses be used in multiple environments, on two different virtual DB servers?
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We are just trying to figure out what "QC Enterprise Concurrent" truly means. According to the quote pasted below, it looks like Site / Area / Global are 3 different licenses. We just want to confirm what we really have. Do the 3 fall under our license? Does "Full License" have anyth...
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We just completed the audit and got penalized for having more global users on line at one time than I have licensed. WE are moving to 12.55 and I am wondering if there is a method to ensure I don't violate my usage allowance. Seems kind of mean to penalize me but not supply a way for me to ensure I ...
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asked 8 years ago by godawgs
updated 8 years ago by David Hall
We have an Android application that is not installing on the devices connected to Mobile Center. We cannot install it using Mobile Center or the Android command line install option.