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21
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Hi, We recently took on Microsoft IE update KM3185319 and after this we are unable to work in ALM11 anymore. Do you know what has changed and why this is occurring? Thanks, HomerJ
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29
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Hello, We recently had the Microsoft KB3185319 installed on our system automatically and now ALM 11 is no longer working on our systems. What could have happened? Thanks, HomerJ
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Hello, We are having an issue where we are seeing the following error in our log files repeatedly: "Failed SQL: /* ~~QC */ MERGE INTO PROJECT_INFO USING DUAL ON (PI_PUID= AND PI_KEY=) WHEN NOT MATCHED THEN INSERT (PI_PUID,PI_KEY,PI_VALUE) VALUES (,,) WHEN MATCHED THEN UPDATE SET PI_VALUE= [Mercu...
2
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The system times out when attempting to connect to ALM11 in the view results screen. I want to share my results with the development team by creating a defect directly from the automated script run as a manual step after validating the defect in the results viewer. Connection to ALM takes over 250 s...
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HI, I have a co worker that was having issues with our ALM server application and ended up running the installation again and creating a new qcsiteadmin_db. e haven't reactivated the projects and would just like to go back to using the original qcsiteadmin_db so we don't have to go through all of th...
2
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1
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308
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Hello, We have an issue where the ALM icon within the system tray doesn't show properly? The icon within the system tray is always reporting as being down ("off") even the services have been started and are running correctly. Any ideas as to why this is occurring and how to fix it? Thanks, H...
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2
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120
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I have a new workstation with Office 2013 installed and when I go into QC and try and export all defects to a Word Document I get the following error Could not find any of the following registry keys: HKEY_CURRENT_USER\\SOFTWARE\\Microsoft\\Office\\14.0\\Common\\LanguageResources HKEY_CURRENT_USER\\...
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46
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I have updated my ALM 11 instance to Patch 18 so that my users can run IE 11. I now get a message that the browser version is incompatible when I launch ALM in IE 11. Why am I getting this error?
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Does ALM integrate with Service Now (Prod Tool) and allow the two to communicate with each other through synchronizations? Thanks for all clarifications.