We know ConnectAll relies on 2 services Mule and Tomcat. Is there a best practice on the order these should be started, stopped or cycled?

We are new to using ConnectAll, does someone have any tips about how to confirm the underlying Mule and Tomcat are working correctly after installation (or any time)?

I see how to do value-mapping (for Status fields not matching between my two endpoints in connectAll, for instance). but we have a map I need to do with two fields that have many values, can I do this from a list maintained in Excel?

I see in this post about an ID handshake https://eyeontesting.com/questions/18536/we-are-using-connectall-and-want-to-know-which-rec.html it mentions doing it for other fields, can I get some examples?

I think I know what "value mapping" is when setting up synchronization mapping, but can someone please give a rundown of what you can do? Maybe some best practices?

We were doing an upgrade of ConnectAll and our services are not starting -- they look like they point to the wrong folder. Is there an easy way to fix the Mule and Tomcat services?

Hi, We have ConnectAll app links to Jira Cloud and they suddenly stopped working a day ago. They were working just fine up to this point with no recent changes from our side. What could cause this?