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One of our users is getting the "Main application process failed to start. Contact your system administrator." error on a machine that had been working fine for years prior. Browser is IE 11. I have tried the following: 1. ALM Client Clean up tool - Extended cleanup option selected 2. Browse...
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Hello, We currently are using Virtual Desktops (VDI) and recently the IT department has added a new policy has required by our executive team. This new policy has removed non-essential users from having Local Admin rights on their individual vdi's . This change has negatively impacted those user...
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Hello, We are having an issue when attempting to install the ALM 12.55 client application onto the client systems. During the install operation it fails with the following error: "Windows has found a problem with this file. Name: ALM-Platform-Loader.12.5x.cab Publisher: Unknown Publisher" Is...
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A couple of users are getting "HP-ALM CLient has stopped working" every time they click in the Requirements and Test Plan modules. They removed a field and changed another one. Other users are fine. The users can login on other workstations and do not get the errors.
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When I try to run the ALM Client Uninstaller Tool on our Windows Server 2008 R2 server machine, I receive an error that .NET Framework 3.5 cannot be installed. Any help?
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asked 7 years ago by jtaylor
updated 7 years ago by josh-yates
Can the HP ALM connectivity client be installed on a linux box?
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Hell, We have the need to install the ALM client on many systems and have found that due security needs and setting within the IE that are managed by policies and the IT department, that we need to add the URL to the trusted zones and Privacy tab. Both of these are maintained and managed by the IT d...
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Hello, We have a new system for a user that we can't get the ALM client installed onto. We have tried everything we know by cleaning the system (it never had the client installed prior) yet we ran this anyway, used the launching of the IE browser in "rub as admin" mode, reducing UAC for the ...
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Case description:While installing ALM getting error "An error occurred while copying file ALM Platform Loader 12.2x.ocx. can not copy file to destination directory"