One of our users is accessing a machine remotely and then trying to run ALM QC. User is getting this error: Initialization has failed. Contact your system administrator after the error it says that it failed to download the setup_a.cab file. Nothing to their knowledge was changed. They did the full ...

We are in need of a test status analysis report for the number of test steps in ALM with a passed or failed status. We have multiple folders levels in the Test Lab, and we need to report on a given folder level and all of the sub-folders/test sets from that folder in Test Lab.

I have a test case that I can not perform the undo check out on. When looking at the test case, it says it is locked by a user. The user cannot undo checkout or checkin, as they receive an error. When I try to undo check out, I get the same error - failed to undo checkout. What can I do about this t...

User gets "Failed to get bug value" error after clicking on LOG IN button. click ok. Then user is able to get into QC and view all modules except for Defect module

When we run test sets sometimes (functional or BVS test sets) we get the error "Failed to get BVS test sets for ID" this only happens on test sets that use lab management, this only happens sometimes and the test set still runs even with the error, what causes this.

Getting this error when running a check host on a lab service machine in ALM lab management: ALM Lab service could not connect to the testing tool for Check host because Failed to perform initialization handshake.