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				1
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                    1
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                    50
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                    asked 12 years ago by ditch-brodie                                    
            
            
                            
                                            updated 12 years ago by mrwhite                                    
            
            
            
            
            
        Our old Quality Center server is version 10. Our new one is version 11.52. The QC10 version is Oracle DB based, while the new 11.52 is SQL based. To add we went with a new qcsiteadmin schema for the QC11.52 server. Also adding to the mix is that our users from QC10 are LDAP imported users. We migrat...
    
    
    
    
1
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                    1
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                    63
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                    asked 12 years ago by jtaylor                                    
            
            
                            
                                            updated 12 years ago by josh-yates                                    
            
            
            
            
            
        I am trying to setup the email server from QC 11.52 for our new QC server. We previously had email setup with QC 11 and I am using the exact same information for the email server with this QC server so I am trying to understand why QC cannot send the test email? We did not upgrade our old site admin...
    
    
    
    
4
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                    1
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                    611
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                    asked 12 years ago by coltsfan12                                    
            
            
                            
                                            updated 12 years ago by mrwhite                                    
            
            
            
            
            
        I have a user who when attempting to export some requirements from excel to QC gets the following error. A general error has occurred: The required ALM client files have not been downloaded. To download, go to the Application Lifecycle management login screen. We have tried uninstalling and reinstal...
    
    
    
    
8
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                    1
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                    109
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                    We have acquired another company that is using still on QC v9.0. Can we upgrade those projects to v11.52 or do we just need to leave it running on the old servers?
    
    
    
    
3
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                    1
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                    38
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                    asked 12 years ago by ditch-brodie                                    
            
            
                            
                                            updated 12 years ago by mrwhite                                    
            
            
            
            
            
        As the title states, when I attempt to open the Excel add-in to export to Quality Center, excel locks up and only thing I can do at this point is to force close the program. I have tried uninstalling and re-installing the add-in but same results. The add-in is pulled from our server, and is working ...
    
    
    
    
2
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                    1
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                    51
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                    How to reset site admin login for a specific admin user? I have forgotten my password for my site admin account to one our Quality Center test environment server boxes. I need to get into site admin to test out some scenarios that we will be pushing to our Prod environment very soon. How do I reset ...
    
    
    
    
3
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                    1
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                    82
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                    asked 12 years ago by coltsfan12                                    
            
            
                            
                                            updated 12 years ago by mrwhite                                    
            
            
            
            
            
        I am having issues getting Sprinter to launch and connect to Quality Center
    
    
    
    
2
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                    1
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                    425
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                    I added some new users to Quality Center yesterday. This is 11.52 version of Quality Center. However, these new users are reporting that they cannot run existing tests in the test lab. For 'select tests' the Run and Run Test buttons are not enabled. They are grayed out. Existing users have n...
    
    
    
    
0
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                    2
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                    105
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                    I need a little suggestion on how to filter conditions or a different way to do do what I want in ALM 11. I have Automail with Selected Defect Fields Assigned To and Detected in Cycle. - With only Assigned To at first I had the To at the bottom of the screen set to User "Assigned To" as sele...
    
    
    
    
