Can we create custom issue types in ALM Octane?

Every time we have to restart the AutoPass service, our Lock Code changes.  I'm concerned this will affect current and future licenses.  Any clues as to why this happens and how to fix it?

The ALM.net REST API interface has a major shortcoming, Resource attachments cannot be downloaded. We can download attachments from tests, test sets, test runs, etc., but Resources, which I would have thought would be the primary location to access attachments, does not support download, is there a ...

Hello. Some users are getting an error when attempting to execute a VBA script that was written to produce a Dashboard report. The following error is being thrown by Microsoft Excel: "Error creating TD object. Exiting".  We tried removing the ALM client and reloading it fresh, but the error still oc...

I was trying to create a test plan using Sprinter version 14.52 with screen capture, defects, and connected to ALM, the application gets hung after stopping the steps creation. Are there any known issues on this?

Hello. We would like to remove the Domain from the subject line, so that it just displays the Project Name, Defect ID#, and the Defect Summary. Will this be possible?

When we execute large batches of UFT tests from ALM UFT is hanging and not finishing all of the executions.

Hello. We have created a separate status field for reporting purposes, that will be manually populated by our end users. When the user populates the custom status field with the value “Closed”, we would like for the ‘Closing Date’ field to auto-populate with the date that the custom field was popula...