Hello. We are new to the Orasi Hosted ALM 12.55, and we have found where the project admin users are unable to see the users that have been added to the 'Add Users from Site' list. We are seeing this issue in multiple projects by multiple project users who all have the correct permissions co...

We are trying to get Octane (Windows Version 12.55.8) up and running, we ran the initialization script with octane and it fails with the following error:Elastic search not accessible with the parameters provided by the setup file. Hosts: elastic1.test.com,elastic2.test.com,elastic3.test.com, Port: 9...

Hello, We have created a client MSI to push to all of our users for ALM12.21 and we have been using Internet Explorer 9 and we are switching to Internet Explorer 11. Is there anything special that we need to do or do we need to recreate the client MSI and such it out to the users again? Thanks, Home...

I've created an Excel spreadsheet Test Resource and associated it to my UFT API test in QC. I've mapped the parameters with the column names. And done the association in Test Configurations with Override Test Data Resource. Once I run the test out of Test Lab it runs to the point where it has to act...

Getting this error when trying to run LeanFT Tests from ALM: > LeanFT test runs on this host are not > allowed. You can change these > permissions in the Remote Agent > configuration file on the host > computer. We have changed the Remote Agent config but nothing is helping.

What steps need to be taken if we want to change the admin database account's password (td_owner)? Are there concerns with resetting the password? Thanks

In our QC project, Target Cycle has been added to new requirement "User Story". Target Cycle is set to "Required" and is visible in QC GUI. HP Synchronizer does not show Target Cycle. We've refreshed the Schema but no luck. Target Release is available, though.

We have one project where we can't save a new test. We get the error message "Failed to Post Test" after filling in all required fields and clicking OK. This happens even for me when I am logged in as admin. Project passes a Verify Project in site admin with no errors.

Hello, We are experiencing an issue where we have been trying to create a project in our environment and we have been receiving the following issue: Upon creation attempt we are receiving errors on saying "a folder path should exist but doesn't" which I find odd as well as when we created th...