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asked 6 years ago by godawgs
updated 6 years ago by David Hall
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We upgraded some of our iOS devices to 11.2.6 and now they won't connect to Mobile Center. Here is some additional information: I tried with one of the iOS devices which is failing to connect. This device loads the agents successfully. But, after loading, does not come online. I do not consider it i...
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
Every time we upgrade our iOS level on our iOS devices, we can no longer use them in Mobile Center as they have too new of an iOS level. Is this still true?
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
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We are having issues with our iOS devices. We added 2 new iOS devices. The developer re-signed the agents to include the 2 new device UDIDs. Now our original 2 iOS devices that were previously connected and signed, no longer work. Nor does iTunes recognize them. However, iTunes recognizes the 2 new ...
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
I have the new License on the Mobile Center 2.70 up and running, I was just going to the Micro Focus site to make sure I have everything I need to update to Mobile Center 2.80. A Mobile Center 2.70 license should work on Mobile Center 2.80 correct?
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
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Please point me to the documentation/justification for requesting iTunes installation for our Mobile Center instance. We installed and set up Mobile Center some time ago and everything was set up and working great; however, after that iTunes was removed from our MC workstation. I had to open a work ...
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
I have a "perpetual license" for Mobile Center. But, now we see the error message as "Your Mobile Center Password expires in 18 days". This should not happen as we are using LDAP for our password authentication.
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
The Admin password I set when we installed mobile center has expired. I'm getting error 2912. How do I reset the password? It's been less than a year that we installed mobile center, how often does the password need to be resent for the administrator
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asked 7 years ago by godawgs
updated 7 years ago by David Hall
All of sudden, today I noticed HPMC is down with below error. I have checked the services on HPMC server and all are up and running. HTTP ERROR: 503 Problem accessing /. Reason: Service Unavailable Powered by Jetty://
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asked 7 years ago by godawgs
updated 7 years ago by David Hall
We have an Android application that is not installing on the devices connected to Mobile Center. We cannot install it using Mobile Center or the Android command line install option.