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Question
4
votes
1
answer
58
views
How do I install a fresh instance of AutoPass 9.3.4? I'm a bit unsure of the process, especially with the recent Struts hotfixes?
4
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1
answer
396
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How do I upgrade from AutoPass 8.3 to 9.3.4 and save my data? I'm a bit unsure of the process, especially with the recent Struts hotfixes?
3
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1
answer
93
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We have both FT and UFT concurrent licenses. AutoPass v9.3. We are finding that our UFT host machines are running out of full UFT licenses when they need it (being consumed by other machines that only need the FT licenses). How can we force UFT hosts to use the FT product type instead of the full UF...
4
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1
answer
3432
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asked 7 years ago by mrbeavis
updated 4 years ago by Local Test
We are facing a license issue with some of our virtual machines. We are not able to use the tool even after doing clean uninstall or reinstall with a new version of the tool...still we are having the same issue with the new installation also please do help. UAC and Run as ADMIN are also tested. But ...
2
votes
1
answer
84
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I'm trying to setup redundancy for our license servers...we have our current primary server in the US, but we have people working with UFT in Europe as well and wanted to setup the redundant server there so that we can cover cases when the whole US site powers off for example. Now, I need to check h...
2
votes
1
answer
150
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Hi. Our AutoPass License Server is not sending emails. I'm getting an error from the Mail Configuration page, and if I try to send reset password emails from the Users section, nothing sends. I checked our logs, and am consistently receiving the following error: ERROR - Jun 08 15:38:26 - [com.hp.aut...
1
vote
1
answer
75
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I'm trying to upgrade my APLS to the latest version, but during the uninstall, I received the error message, "Failed to remove the service HP AutoPass License Server. Please refer the user guide to remove the service manually." Problem is, the user guide says to run `hpLicService.bat remove`...
2
votes
1
answer
77
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We are getting ready for an audit and I need to see the license usage, if I do a search I see the license usage but it does not display the information on the users. I can see the history page but there is no graph, I have a graph on the current usage screen, I do see the table below with data, but ...
2
votes
1
answer
75
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We are looking to upgrade our UFT concurrent licenses from 12.0x (Sentinel mechanism) to 12.5x (AutoPass) and will be installing the new license server on a shared license server with multiple other license applications, can you tell me if there has been any conflicts running UFT license server with...