QC Comment Locking issue in defect module

  • Questions
  • QC Comment Locking issue in defect module
Question ID: 104633


We have an issue where the comments are being overwritten by users after the prior user has released the lock on the defect after making a comment. This only happens when another user has the defect showing within the grid view on their screen and tries to enter a comment before performing a refresh of qc. The issue causes the prior user’s comment to be overwritten by the new comment. We can see the original comments within the logs and db but they are no where to be seen within the defect itself.

Marked as spam
Posted by (Questions: 314, Answers: 12)
Asked on October 3, 2012 1:10 pm
Answers (1)
Private answer

Hi Homer,

This issue was resolved within patch 9 and later patches of ALM 11. By installing an updated patch the issue should be resolved from happening again.

Hope this helps,

Marked as spam
Posted by (Questions: 0, Answers: 709)
Answered on October 3, 2012 1:12 pm
Thanks for the help.
( at October 4, 2012 4:24 pm)