QC – The Project dropdown did not update when trying to switch Domains

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  • QC - The Project dropdown did not update when trying to switch Domains
Question ID: 104268
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I encountered this error when testing QC10 in our development environment, and now a user has recreated it in our production environment. I think this is something HP needs to be aware of and resolve.

The workaround is to log out and back in.

I found an issue when trying to switch from Project Domain to Default or Assist Domains. The Project dropdown did not update for the Domain I was trying to access and I then received the following error: Object reference not set to an instance of an object.

As a workaround I went into a Project, logged out and was able to log back into a different Domain.

Is this a bug?

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Posted by (Questions: 5, Answers: 1)
Asked on October 30, 2010 12:27 am
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Answers (2)
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Private answer

This issue was addressed back in QCv10 patch 14. See Details Below.

Patch 14
Defect ID: 229643
Problem: When changing projects using Tools > Change Project > Select an error may occur: ''Object reference not set to an instance of an object''.
Solution: The problem is fixed.
Limitation: None

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Posted by (Questions: 0, Answers: 613)
Answered on October 30, 2010 12:35 am
Cool, Thanks for the info
( at October 30, 2010 12:43 am)
My pleasure. Patch information can be found on these support sites. Orasi (http://supportweb.orasi.com) and HP support(http://support.openview.hp.com)
( at October 30, 2010 12:49 am)
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Private answer

I am experiencing this issue, what can we do to solve it.

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Posted by (Questions: 0, Answers: 5)
Answered on January 28, 2011 6:59 pm