I apologize if this is TMI, but it’s my first question and I’m not sure how much detail to include.

Here’s my problem:
I am remoting in to a machine and using QTP 11 to run tests that submit payments to loans. What is SUPPOSED to happen when a payment is submitted is that the application will clear the webpage then display a "Payment submitted" meesage. What ACTUALLY happens when I run the test is that the payment screen does not clear not does the application display the expected message. In fact, the application just hangs up on the payment screen.

Here’s where it gets crazy. My contact at the client site says that when he runs the same test on the actual machine (the one I’m remoting into) the application performs as expected and the test passes with no errors. We are using the same machine (i.e. same browser and same version of QTP). Can anyone offer any guidance as to why the application would work differently for me than it does for him? Thank you in advance for your help!