Sprinter 12.54 won’t record or capture steps under Chrome browser

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  • Sprinter 12.54 won't record or capture steps under Chrome browser
Question ID: 107703
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Just upgraded Sprinter to version 12.54 in order to record and test with Chrome. Install was fine, IE step capture works great. However Chrome is not recording anything. I am on latest version, 59, which I know is not listed in the supported. However on another box we tried Chrome 38 and same issue. No steps are being recorded at all. What am I missing?

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Posted by (Questions: 56, Answers: 1)
Asked on July 13, 2017 7:01 pm
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Hello,

You are most likely lacking the HPE Functional Testing Agent add-on for your Chrome browser. It might be present and not enabled as well.

Click on the Settings option for Chrome in upper right menu. Varies on version, but for 59 should be 3 vertical dots. In older Chrome, Settings page would have the Extensions. In newer and current Chrome, go to the ''more Tools'' option to see another set of menu drop down items. There should be Extensions. Or can just enter chrome://extensions for your URL.

Once Extensions page is open, look for HPE Functional Testing Agent. If there, make sure Enabled. If not there, scroll to bottom of page and select ''Get more extensions'' and search and install the HPE Functional Testing Agent extension.

![alt text][1]

After that is enabled, you should be able to step capture just fine in Chrome.

[1]: /storage/temp/630-chrome-add-on.png

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Posted by (Questions: 1, Answers: 116)
Answered on July 13, 2017 7:02 pm
We had the extension but it was not enabled. Enabled it and you are correct, Chrome step capture in Sprinter then works fine. Thank you.
( at July 13, 2017 7:05 pm)