Sprinter Mirroring Secondary machine is hanging when launching a test from Primary
Question ID: 105413
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We are trying to use sprinter with Mirroring.
We have identified a "secondary" PC and it already has the same version of Sprinter on it and the sprinter Agent says it is ready.
We are logging in as the SAME use as the Primary and we are the ONLY user on both machines.

when launching the test, it shows the HEALTH CONSOLE and lists the Primary and Secondary PC and has a progress bar showing how the connection and test is going, but it gets "stuck" at 20 or 30% and just hangs there.

We looked int he logs (Sprinter install Folder \\ bin \\ logs

and see this:

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13-May-2014 02:24:54:600 Information General |Attempt to ping ‘10.0.10.100’ has ended successfully | Thread 30
13-May-2014 02:24:54:607 Information Stations |Attempt to find service which listen at ‘http://10.0.10.100:8085/HP_Sprinter_Agent_Service_Inspection/1/’ is started | Thread 30
13-May-2014 02:25:15:608 Information Stations |Attempt to find service which listen at ‘http://10.0.10.100:8085/HP_Sprinter_Agent_Service_Inspection/1/’ has ended unsuccessfully (the service not exists)
——-DETAILS———
Unable to connect to the remote server

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Posted by (Questions: 193, Answers: 14)
Asked on May 13, 2014 8:07 pm
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Answers (1)
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Private answer

Try accessing this URL from your Secondary PC, then on your Primary PC:

http://10.0.10.100:8085/HP_Sprinter_Agent_Service_Inspection/1/

If it opens on the Secondary, but not the Primary, then Port 8085 may be closed/blocked by the firewall.

Try (temporarily) turning off the firewall on the Secondary PC - if everything works, then it is something in the Firewall.
Make sure ports 9000-9009 and 8085 are open.

Marked as spam
Posted by (Questions: 4, Answers: 509)
Answered on May 13, 2014 8:54 pm
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it WAS port 8085 -- it was blocked.
( at May 13, 2014 8:55 pm)
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