UFT Install/Uninstall error – The specified account already exists
Question ID: 108597
I have a single user that’s experiencing issues when attempting to upgrade UFT v14.01 to v14.03.
When we try to upgrade, the install starts but then shows the error message:
"The specified account already exists."
It then rolls back any changes and stops. I’ve tried running the UFT v14.01 uninstaller and I get the same problem.
I’ve also tried performing a clean uninstall but also am having issues.User is on Windows 8.1. See attached screenshot and install log.
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