UFT license error: A valid HP Service Test license could not be found.

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  • UFT license error: A valid HP Service Test license could not be found.
Question ID: 107229
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Our users keep receiving this error…sometimes a reboot helps, sometimes not:

A valid HP Service Test license could not be found.

Not sure what’s going on here.

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Posted by (Questions: 424, Answers: 91)
Asked on October 30, 2016 10:41 pm
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Answers (1)
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Private answer

There are a few reasons this might be happening.

First, make sure you are on the latest patch/version, whether UFT 12.0x or 12.5x.

Also, sometimes the following file can become corrupt and cause the error:

%AppData%RoamingHewlett-PackardUFTConfigurationUIUFTConfigurationUI.xml

Try deleting this file (UFT will recreate upon restarting the application). This can help clear up the issue.

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Posted by (Questions: 0, Answers: 771)
Answered on October 30, 2016 10:45 pm
Upgrading to UFT 12.54 did the trick. Thanks!
( at October 30, 2016 10:46 pm)
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