Unable to login to Octane using IE
Question ID: 108109

Using ALM Octane we are unable to login to ALM Octane using Internet Explorer, Chrome and Firefox work
fine but when we try to login using IE we click login and nothing happens, it just takes the user right back
to the login page.

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Posted by (Questions: 100, Answers: 4)
Asked on January 29, 2018 8:27 pm
Answers (1)
Private answer

This is because you are not using the proper ''AppURL'' that you specified in the ALM Octane installation, typically you specify an address with a fully qualified domain for the octane URL. More than likely you users are trying to just access Octane using something like ''http://machinename:8080'' or ip address instead of the fqdn that you specified during install. If you installed the app and specified a fqdn address then the URL that they use will probably look like this ''http://OurOctane.ourcompany.net:8080'' I would find out from your Octane Admin what was used for ''AppURL'' during setup, this is what you should be using to access Octane.

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Posted by (Questions: 0, Answers: 364)
Answered on January 29, 2018 8:28 pm

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