Unable to open TruClient Web – Record in IE – missing registry

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Question ID: 107540

We are currently using LoadRunner 12.53 with Windows 7 32-bit.
We are trying to check something using TruClient Web with the recording browser IE, but
when I try to launch IE, it gives an error that it can’t launch and to check access to 2 registry entries.
One of the entries does NOT exist; however, in the registry. Has anyone seen this error before.

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Posted by javathehut (Questions: 108, Answers: 6)

Asked on April 17, 2017 1:26 pm

70 views

Answers (1)

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Private answer

LR 12.53 does not support Windows 7 32 bit. You will need to use Windows 7 64-bit and try the following:

* Ensure all Browsers are closed
* Ensure to run IE as Administrator
* Right Click on Vugen and select ''Run as administrator''

Hope this helps

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Posted by jeffrey-gardner-1 (Questions: 17, Answers: 266)

Answered on April 17, 2017 1:28 pm

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