I have a user in South Africa (Sandy) who had the Excel add-in and it disappeared. We have since had MS Office 2013 removed, reinstalled; HPQC removed and reinstalled on her PC. When she downloads the Excel add-in for 11.53; it says it installs fine. When she goes into Excel to utilize the Excel add...

Can you tell me...we are currently on QC 1152 & moving to QC 1253....the question is.....are the QC add-ins in both versions of QC compatible with MSOffice 2013??

I have a new workstation with Office 2013 installed and when I go into QC and try and export all defects to a Word Document I get the following error Could not find any of the following registry keys: HKEY_CURRENT_USER\\SOFTWARE\\Microsoft\\Office\\14.0\\Common\\LanguageResources HKEY_CURRENT_USER\\...

I have updated my ALM 11 instance to Patch 18 so that my users can run IE 11. I now get a message that the browser version is incompatible when I launch ALM in IE 11. Why am I getting this error?

Looking at the documentation for QC/ALM 11 it says that patch 18 is compatible with Office 2013 32-bit. Where do I find the version information for the copy of Office on my workstation?