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asked 6 years ago by coleslaw
updated 6 years ago by jameslcoleman
We have a project in HP ALM which has one set of users with the email address @test.com and another set of users with the email address @testing.com. When I email a defect from HP ALM to @test.com, the email is being sent and received successfully. When I email a defect from HP ALM to @testing.com, ...
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Trying to limit the info sent for a defect from a project to only the defect number and Severity. No ther detail. Can it be done? Auto generated email for a defect can it be downgraded to remove most of the fields, say to remove sensitive info?
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We are in the process to moving from IBM Notes to Outlook....the people who have been moved do not get Defect e-mails anymore...I have the logs set to debug, but do not see any issues there...
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asked 9 years ago by coleslaw
updated 9 years ago by jameslcoleman
We have recently upgraded ALM from 11.0 to 12.20. We are facing an issue for automatic emails generated when a defect is created. For example, we would like to have the users full name displayed instead of the UserID, which currently displays in the defect automail. We are currently using the SendDe...
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asked 9 years ago by godawgs
updated 9 years ago by David Hall
I can see the Detected in Release field when I create a defect but I can't seem to capture it to export it to Excel or display it in an email using Workflow code. What am I missing?
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asked 9 years ago by godawgs
updated 9 years ago by David Hall
One of our users has asked if we can modify the body of the defect emails to somehow highlight (or bold, etc.) the assignee of a defect and the defect's status. We are wondering if 1) this can be done and 2) if this will affect all projects or just one. If it will affect all projects we probably don...
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asked 11 years ago by coltsfan12
updated 11 years ago by mrwhite
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Having an issue where I am not getting the proper defect status change emails. I see my user account is in the To list under Automail settings in Project Customization, but I am only getting some of the required defect changes and not all emails that other users are getting. Is there a setting I am ...
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asked 11 years ago by jtaylor
updated 11 years ago by josh-yates
We use DNS to reference the QC url so that the server name does not have to be used and instead we can use the alias when navigating to QC. In the defect emails sent from QC the link to go back to QC includes the server name and port instead of the alias. How can we change the email link sent in the...