Hello, We have one user on our ALM system that is experiencing an error that states "Cannot convert data type from string to type date" for actions they are trying to perform in ALM. We have reinstalled the client components and registered them on the users system, deleted and recreated the ...

Hello, I have recently started having the following error within ALM, "Failed to object lock" when trying to add users, add attachments to/ update defects, and add attachments to/ update tests. Do you know what could be causing the issue? We have not changed anything on the system since upgr...

I have just restored and upgraded (after verify and repair) many QC10 projects to QC/ALM11. I have only activated a few and have started to play with them and look around in the file system. I noticed something strange - it seems some of my projects have all of the original repository folders, some ...

I have a quick question about running QC10 client and QC 11.52 client at the same time, if you happen to know the answer off the cuff. After installing QC 11.52, I used the add-in for HP ALM Client Registration. But now I am having problems bringing up QC 10 Client as well as site admin. The registr...

Hi, When installing on one of the citrix server we recieved the following error: "Shared deployment folder is not synchronised with the server. Installation aborted." The admin tried to reboot the server and re try the install, yet the error still persists. Any ideas on why this is happening...

Hello, Where are the file attachments stored within AL/QC 11? SInce upgrading from QC 10, when I go into the repository, it is just a bunch of folders labeled with Proj followed by a bunch of numbers. Is this normal or is something wrong with my projects?

Hello, I am having issues installing the ALM 11.0 client onto my system. It was working fine the last time I used it and now it is not installing at all. Keeps getting dll installation errors. Any help is appreciated.

We just started playing with the HP Agile Accelerator (basic) project template. When we try to create a Release under the "Releases" (top level) in the Management tab, we get this error: Product Folder for Cycle not found. Not creating Cycle Why is that?

Hello, I was wondering howI tell the migration status of my projects? I have recently migrated to ALM 11.0 from QC 10 and wanted to know how I tell when the migration is completed (as the documentation states that it could take several days to complete even though the migration wizard reported every...