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asked 7 years ago by coleslaw
updated 7 years ago by jameslcoleman
I have a user reporting that when they are logging into ALM, they experience a "Failed to initialize. Please contact system administrator for help. Description: Failed initializing plugin 'Sprinter'. Could not load file or assembly 'HP.Sprinter.lSprinter.lProxy. Version=12.53.0.0, Culture=neutra...
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We recently upgraded both our ALM and Sprinter to version 12.20. When I try logging into one of projects, the error message "The version of extension 'SPRINTER_EXTENSION' is '12.00', while the version installed on the server is '12.20"' displays. The problem is, ten of our projects were upgr...
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Hello, we are seeing an issue about the pdm.dll file needing to be updated. How do we find and update this file as it is discovered during installation and flagged? Thanks, HomerJ
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asked 11 years ago by gauravshankar
updated 11 years ago by mrwhite
Hi, So I have been working on Converting the Manual Test cases from HP Sprinter as an XML import to the HP UFT. Steps I followed 1. Launched UFT 2. Click on File -> Add -> GUI test from Sprinter automated Test file Where I input my .xml file, this is where it throws me an error message saying Failed...
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asked 13 years ago by soapy-smith
updated 13 years ago by pt-barnum
We are concerned that some other application may be conflicting with Sprinter (11.0) on some of our users' PC's, which ports are used by Sprinter and how do we know which ports are being used by other applications?
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asked 10 years ago by ditch-brodie
updated 10 years ago by mrwhite
When attempting to record a test in Sprinter, by clicking on the Steps Capture have some users getting an error: A communication error has occurred: Could not initialize power mode. What can we do to correct? Several users are reporting this. Sprinter was just recently installed for the reported use...
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asked 12 years ago by ditch-brodie
updated 12 years ago by mrwhite
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Is it possible to grab screenshots saved during a Sprinter test run? Not to save to ALM but to grab for reference? We do some reporting based on run information and having those screen shots would come in handy for certain test reports. Would rather not save to ALM then try to pull from there unless...
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We are on ALM 12.20, recently upgraded. Sprinter was used in the past, and is cycling back so we need to upgrade the version on a few machines. Bit confused upon seeing all new versions of Sprinter as to which would be the best choice for me then.
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asked 14 years ago by soapy-smith
updated 14 years ago by pt-barnum
We are new to Sprinter. We are trying to do "mirroring" and have setup new "secondary machine". When we try to run the test (Power Mode) and watch the Health Console, it gets stuck during initialization of the secondary machine and gives this error: Error: The Sprinter agent is curre...