ALM 12.55 with Skype?
Question ID: 108610
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WE saw something about being able to work with MS-Skype now as part of ALM.

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> Accelerate team collaboration using
> Microsoft Skype for Business You can
> now collaborate with other ALM users
> by sending instant messages while
> working in a particular ALM module.

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How do you accomplish getting this going?

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Posted by (Questions: 193, Answers: 14)
Asked on September 14, 2018 3:20 pm
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Answers (2)
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Private answer

Here is the page in the USER Guide about it:
https://admhelp.microfocus.com/alm/en/12.55/online_help/Content/UG/t_im_chat.htm?Highlight=skype

In summary:

1) Add a site parameter ''SKYPE_INTEGRATION_ENABLED'' from Site Administrator/site configuration tab and set to ''Y'' (default value).

2) Cycle the HP Application Lifecycle Management service

3) Your collaborating QC users must be assigned to teh SAME QC project and have their email addresses populated in the User Properties.

4) The users must also be signed in to the IM tool (Skype)

You should now see a green square next to the user's name (on the defect ''form'' if they are ''author'' of a defect for instance) to indicate they are present/available in IM.

You need to go to the [Module] Details button (for example ''Defect Details'' button) to select participant names, select a participant(s) and start/send an IM.

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Posted by (Questions: 4, Answers: 509)
Answered on September 14, 2018 3:30 pm
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Private answer

You also need to make sure you have supported version of Skype:

Skype Business version for team collaboration

Minimum QC/ALM version 12.55

Lync 2013 (OLD NAME)
Skype for business 2015
Skype for business 2016

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Posted by (Questions: 4, Answers: 509)
Answered on September 14, 2018 3:31 pm
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